Saaf Capital
Saaf Financial

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Dear partner, you can submit your complaint to Saaf Financial Company through the following means:

1- Complaints Email: [email protected]

2- Headquarters Address:

Riyadh - Al-Rahmaniyah District - 7838 King Fahd Road - 12343  click here

Settlement Mechanism

Our commitment to problem solving

We are committed to providing outstanding service to dispel any potential concerns of our customers and to address them promptly. Our settlement mechanism ensures that we handle all customer care matters with the utmost care and attention.

How our resolution process works:

We are happy to hear from you - our customer care team at Saaf Financial is always ready to assist you and answer your inquiries.

Submit your inquiry

Contact us through our official channels.

Receiving the inquiry or complaint

We will acknowledge receipt of your inquiry within 24 hours.

Investigation

Our specialized team will handle and investigate the submitted complaint.

Solution

We will provide a comprehensive solution within 5-7 business days.

Follow-up

We will follow up on your complaint to ensure your satisfaction with the solution.